Things you Must Know Before Hiring a Technician for Instrument Cluster Repair

There are many things that can go wrong with an instrument cluster. However, many vehicle owners are not mechanically inclined and would prefer to hire a technician or mechanic to work on their vehicle. In order to ensure that you get the best technician for the job, there are some things you should know before hiring an individual technician or auto repair shop for your repairs.

Finding the Right Technician

Finding the perfect technician is just as important as finding the best contractor for home repairs. Two of the main factors to consider are how long the repair will take and how much it will cost. A good technician should be able to give you a rough estimate of both timeframe and predicted cost, and be patient enough to answer all of your questions. You should also feel confident in your technician's abilities, and trust that he will do the work properly. Below are some of the things you can check into before hiring a technician to repair your instrument cluster.


Word of mouth is important in any service-related industry. Before choosing a technician, talk to family and friends, business associates and neighbors to find out who does similar repairs for them. On many occasions, one of the people you ask, will know the perfect person for the job.

Qualifications and Accreditations

It is vitally important to check that the technician or the shop they work for have the necessary qualifications and accreditations. You should look for an ASE Certification which shows that the mechanic or technician has gone through appropriate training. You can also check with the Better Business Bureau for the company’s rating. In some cases, the technician or repair shop may also be endorsed by the vehicle manufacturer, which typically means they have had extensive training with one particular brand of vehicle.

Sending the Instrument Cluster Off to Be Repaired

Many people find that they are in a location where there is not a suitable technician to perform a repair on their instrument cluster and they have to ship it to a company out of town. If this is the case, there are some specific things that you should know before you send them your instrument cluster.

Time Frame

Because the process involves shipping, you should find out exactly what their expected time frame to complete the repairs is. Many companies will begin work on the instrument cluster as soon as they receive it, and expect to have it back to you within 7 days or less.


Regardless of whether your instrument cluster is being repaired locally, or you are shipping it to a certain company, you should enquire about their warranty. In many cases, a reputable company will warranty their work for the lifetime of the vehicle, with possible exceptions of bulbs.

Odometer Readings

In most states, it is illegal to alter the odometer reading. If an instrument cluster technician offers to do this for you, it is a good sign that they are dishonest, and you should look for a new technician. Any reputable company will not alter an odometer in any way, and will refuse to do so if asked.

Finding a qualified technician to complete repairs on your vehicle’s instrument cluster doesn’t need to be difficult. Follow these tips included here to get the best possible repair results.